Shipping policy

Shipping Policy

Last updated: [Insert Date]

This Shipping Policy applies to all orders placed with Plain and Boring ("we", "us", "our"). By placing an order, you agree to the terms below.

 

 

Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and public holidays).

  • During peak periods (sales, new drops, holidays), processing times may be slightly longer.

  • You will receive a confirmation email once your order has been placed and a second email with tracking details once your order has shipped.

 

 

Shipping Destinations

We currently ship to:

  • Australia (domestic shipping)

 

 

Shipping Rates

Shipping costs are calculated at checkout and displayed before payment is completed.

Australia

  • Standard Shipping: Estimated delivery 3–7 business days

  • Express Shipping: Estimated delivery 1–3 business days

International

  • Standard International Shipping: Estimated delivery 7–21 business days

  • Express International Shipping: Estimated delivery 3–7 business days

All prices are shown in AUD unless stated otherwise.

 

 

Tracking Your Order

  • Once your order has shipped, you will receive a tracking number via email.

  • Please allow up to 24 hours for tracking information to update after dispatch.

 

 

Delivery Issues

Incorrect Address

  • Please ensure your shipping address is correct at checkout.

  • We are not responsible for orders delivered to an incorrect address provided by the customer.

  • If an order is returned to us due to an incorrect or incomplete address, reshipping fees may apply.

Lost or Delayed Packages

  • If your package is significantly delayed or appears lost, please contact us at [your support email].

  • We will work with the carrier to investigate. Resolution times depend on the carrier’s policies.

Damaged Items

  • If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the item and packaging.

 

 

Partial Shipments

In some cases, items from the same order may ship separately. You will receive tracking details for each shipment.

 

 

Changes to This Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page.

 

 

Contact Us

For shipping-related questions, please contact:

Email: plainandboring@gmail.com

Business Name: Plain and Boring

 

 

Thank you for shopping with Plain and Boring.